Strategic Partnerships Deliver Unmatched Value
Our partnerships go beyond simply aligning with trustworthy platforms and technologies. We take extreme ownership of each partner relationship, which means:
- Our partners become integral members of our team
- We bear full responsibility for their work product
- Our connections are comprehensive, incorporating technologies, communications, reporting, and cost control
Every prospective partner must pass our rigorous evaluation process. When they do, we develop long-term relationships that offer both stability and measurable benefits to our clients.
Some of our exceptional partners include:
Doctor.com (A Press Ganey Solution)
Working with Doctor.com, we ensure impressive online visibility and maintain continuous accuracy for your practice listings and provider profiles. Through our joint technology partnership, we create and defend your complete online “truth,” centralizing all of the factual information that is rooted in your website data and extends to your consumer profile listings.
Doctor.com integrates their processes with Google, WebMD, Healthgrades and 20+ of the most trusted healthcare sites.
Your staff can also text with patients, and patients can even start their own text conversations with your practice, using their Text + Live Chat solution. This tool seamlessly moves the conversation to secure live chat when PHI is involved, ensuring compliance in all interactions.
We work with PulsePoint to interpret the hard-to-read signals of the customer journey and clarify the connection points between relevance and engagement. The result is a set of data solutions that combine granular health information with real-world data to identify health traits and predict patterns of behavior.
Health on the Net Foundation Code of Conduct (HON Code)
The HONcode for medical and health web sites standardizes the reliability and credibility of online healthcare information. It defines a set of rules to:
- Hold website developers to basic ethical standards in the presentation of information
- Help readers always know the source and the purpose of the data they are reading
NOTE: The code is not an award system, nor does it rate the quality of the information provided by any web site.